Virtual healthcare was a rarity before COVID-19 but immediately after the pandemic hit in March 2020, Canadians were forced to rethink how they access healthcare. Dr. Gigi Osler joins us to explore the barriers to virtual healthcare, the changes we saw during the pandemic, and what’s being done to make virtual care permanent, rather than just a temporary COVID-19 measure. Dr. Osler is the co-chair of the Virtual Care Task Force, created by the Canadian Medical Association, the College of Family Physicians of Canada and the Royal College of Physicians and Surgeons of Canada.