The term ‘burnout’ has become a common one in recent times. But are we clear on what it really means and, even more importantly, exactly what causes it? The World Health Organization recently recognised it as an ‘occupational phenomenon’. So what should organisations be doing to prevent burnout or, at the very least, to address it when it does occur amongst their employees?  Discussion with Evangelia Demerouti, Professor of Work and Organizational Psychology at the Eindhoven University of Technology and co-author (with Niels Adaloudis) of the recent ETUI report ‘Addressing burnout in organisations’.  Further reading Addressing burnout in organisations | etui  The fractions and burden of cardiovascular diseases and depression attributable to psychosocial work exposures in the European Union | etui  Psychosocial risks: a mounting crisis | etui   Psychosocial risks in the healthcare and long-term care sectors | etui