Business owners and executives know quality customer and client care can help differentiate their brand, products, and services so they often lament the poor customer service attitudes displayed by front-line employees. Their first thought is that they need to find a good customer service course to provide employees with training designed to improve customer satisfaction levels. But this is not nearly enough... Listen in as Yvette Bethel explores vital components of People Strategies for Service Success. Sign up for our newsletter to keep up-to-date with our new podcast episodes and blog posts at www.orgsoul.com (Scroll down the landing page to sign up for our newsletter.)  You can also access free resources there. Check out the IFB Academy; A unique one of a kind academy where you will learn about a signature system of leadership and trust.  All courses are based on Yvette's award-winning thought leadership.  Click here for more information >> OrganizationalSoul.LearnWorlds.comIf you want to connect with Yvette, you can email her at [email protected].