In this week's podcast episode, we had the pleasure of speaking with Filip Kramer, who has an impressive background in reliability and technical roles. Filip has worked with several large companies across Europe and Australia and spent six years at Amazon. At the time of recording, he was a Senior Technical Program Manager at Amazon, and he has since transitioned to a Technical Manager role at Australia Post. Some of the highlights from our conversation include: Lessons from Mentoring and Being Mentored (5 minutes in) The Shift from Reactive to Predictive Maintenance, and Why Engineers Are Like Wizards and Magicians (20 minutes in) Creating an Innovation Roadmap (30 minutes in) As always, please note that the opinions expressed in this episode are solely those of our guest and do not reflect the views or opinions of their employer.