83. FWRD- Empathetic Engagement, retaining Advisors and Technicians in today's dealership. With Don Andres Owner/President of Auto SCT Consulting & Training
Description
In this episode, host Corey Smith chats with Don Andres, owner of Auto SCT Consulting and Training. They discuss challenges in auto service departments and share insights on managing chaos and improving efficiency. You'll also learn strategies for service managers and advisors to reduce stress, increase retention, and boost overall performance in busy service drives. Listen now!