In this exclusive interview Dr. Karen Hardy and Dr. Kaplan engage in a candid and rich discussion about the opportunities and challenges for the risk management industry, the practice of risk management during the pandemic, the role behavioral science in organizational settings, and the success of the HBS Risk Management Program for Executives over the past decade. Robert Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He co-created both the of Activity Based Costing (ABC) and the Balanced Scorecard.