This episode of Check Call dives into the world of carrier performance monitoring with John Sutton, Director of Corporate Strategy at Sunset Transportation. John shares Sunset's unique approach that goes beyond just scorecards. They leverage data to identify successful carriers and tailor loads to their strengths. But it's not all about numbers - they prioritize building strong relationships and understanding the root causes of performance issues. Here's what you'll learn: How Sunset uses data to optimize carrier performance The importance of collaboration in carrier relationships Why technology can't replace the human touch in freight brokerage The future of carrier performance monitoring: data + understanding Plus: John reveals a surprising factor that impacted one carrier's performance (hint: it wasn't the driver!). Enjoy your Taco Tuesday lunch and then: Watch the full episode on YouTube at 12:30 PM Eastern. Subscribe to the podcast wherever you listen. Sign up for the Check! newsletter for more industry insights delivered straight to your inbox at 2 PM Eastern