Quincy Lee is the CEO and Founder of Electric Era. He joins for a Round 2 discussion (see Episode 168 for Round 1), to discuss the operational challenges of scaling a business, building a reliable product, and the importance of execution. Quincy shares his insights on recruiting a team with a passion for the mission, fostering a culture of excellence, and the personal growth that comes from tackling difficult problems. He also highlights the impact Electric Era is making in the EV charging industry by delivering superior reliability and driver experiences. Key topics in this conversation include: Scaling a business requires operational excellence and the ability to execute effectively. Recruiting team members who are passionate about the mission and have a track record of excellence is crucial. Building a reliable product and delivering exceptional driver experiences are key to making an impact in the EV charging industry. The journey of building a business involves overcoming challenges and developing perseverance. Continuous improvement and innovation are necessary to stay ahead in the market. Operational challenges in manufacturing and supply chain management require attention to detail and efficient processes. The goal is to create a business that generates free cash flow to invest in growth and innovation. The impact of a business is measured by the value it delivers to customers and the industry as a whole. Personal growth and fulfillment come from tackling difficult problems and working towards a meaningful mission. Reliability and customer satisfaction are critical factors in the success of an EV charging infrastructure company. Future goals for Electric Era include expanding coverage, improving reliability, and increasing charging speeds. Energy storage systems and software optimization play a key role in delivering power efficiently and avoiding grid upgrades. Links: Show notes: http://brandonbartneck.com/futureofmobility/quincylee2 Edison Manufacturing Exchange: https://brandonbartneck.substack.com/publish/home\ Electric Era website -> Link Newsletter -> Link Company LinkedIn -> Link Company Twitter -> Link  Bio Quincy Lee is the CEO and Founder of Electric Era. Prior to founding Electric Era he was a mechanical engineer at SpaceX where spent 7 years working on the Dragon Spacecraft, Falcon 9 rocket and Starlink constellation. He oversaw the global deployment of the Gateway ground station program for SpaceX Starlink. He was an All American and Olympic Trial qualifying swimmer for the Ohio State University. About Electric Era: Electric Era is building the future of car refill for the next generation of drivers with PowerNode, a battery backed and software optimized EV fast charging station designed for convenience stores and gas stations modernizing for the 21st century. Future of Mobility: The Future of Mobility podcast is focused on the development and implementation of safe, sustainable, effective, and accessible mobility solutions, with a spotlight on the people and technology advancing these fields. Edison Manufacturing and Engineering: Edison is your low volume contract manufacturing partner, focused on assembly of complex mobility and energy products that don’t neatly fit within traditional high-volume production methods. linkedin.com/in/brandonbartneck/ brandonbartneck.com/futureofmobility/