CXTECHFEST: The Impact of Future Technology as a Key Needle Mover in Customer Service
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Description
In this podcast we chat to Roland Naidoo. He is Head Customer Operations Support at Multichoice, where he looks at creating and managing the delivery of operations Intelligence.
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Published 01/31/18
In the last episode of the Futurology Show (for now) the team discusses the guests who have been on the show, things that have changed, and what will change in the future. They explore what has been learnt and look back... way back... to throw forward about what’s coming next for the team.
Published 01/31/18
Published 01/31/18