CXTECHFEST: Artificial Intelligence Drives Smarter CX
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Artificial Intelligence is the future of the business-technology landscape. It’s not good enough to just have a strategy and plan to use AI in your business, it’s important about how well it is executed, what is the impact of AI on consumers, business and our way of life today and into the future. Joe Fuster is Global Head of Customer Experience Cloud at Oracle.
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Published 01/31/18
In the last episode of the Futurology Show (for now) the team discusses the guests who have been on the show, things that have changed, and what will change in the future. They explore what has been learnt and look back... way back... to throw forward about what’s coming next for the team.
Published 01/31/18
Published 01/31/18
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