This episode of Gen Z @ Work tackles the often-overlooked art of nurturing your employees with conflict management expert Kat Newport. Kat is author of the new book Smart Conflict, which showcases her extensive experience working with a variety of organizations while helping them navigate the complexities of workplace dynamics. In this episode, Kat dives into the importance of ongoing mentorship and development programs, emphasizing empathy as a key leadership skill. Discover: Why conflict avoidance is a major hurdle for Gen Z (and how to address it) The importance of building relationships before giving tough feedback Kat's framework for approaching difficult conversations How to identify and develop future leaders, focusing on well-rounded skillsets Why "soft skills" like empathy and communication are critical for success in the age of AI The dangers of the "Great Gloom" - disengaged employees who stay This episode is a must-listen for managers of all generations looking to build strong, engaged teams! Connect with Kat here: Kat Newport, ACC Conflict to Growth Architect | Change Navigator | Author | Founder Website: https://www.smartconflictbook.com/ LinkedIn: https://www.linkedin.com/in/kat-newport/ Don't forget to subscribe and leave a review! Ready to supercharge your workforce? ⚡ Luke Goetting's keynotes & workshops empower organizations to thrive with Gen Z! 🚀 Check out his Speaker Site and Connect with him on Linktree 🌱