Communication Jennifer Hill and Brandon Maslan discussed the importance of clear, authentic, and concise communication in one's career. When you are excited and passionate it is easier to elicit that same reaction in a listener. Be sure to ask questions about how a person is doing on that day and what matters most to them. We all have the ability to better understand one another, we just have to be willing to be authentic. In seeking to be understood you should always seek to first understand.