How results-driven contracting improved outcomes for Chicago’s

Gov Innovator Podcast

How results-driven contracting improved outcomes for Chicago’s most vulnerable: An interview with Lisa Morrison Butler, former Commissioner, Chicago Department of Family and Support Services – Episode #202

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Too often, contracting is seen as a back-office function, even though many government programs are actually implemented with contracted service providers. In reality, contracting — and contracting reforms — can be a key driver of better results in human services, including for the most vulnerable families and individuals. We discuss specific steps in results-driven contracting […]

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