In this episode of Gradient Dissent, we explore the revolutionary impact of AI across industries with Clara Shih, CEO of Salesforce AI and Founder of Hearsay Systems.  Dive into Salesforce AI's cutting-edge approach to customer service through AI, the importance of a trust-first strategy, and the future of AI policies and education. Learn how Salesforce empowers businesses and shapes the future with AI innovations like Prompt Builder and Copilot Studio. Whether you're an AI enthusiast, a business leader, or someone curious about the future of technology, this discussion offers valuable insights into navigating the rapidly evolving world of AI. Subscribe to Weights & Biases YouTube →  https://bit.ly/45BCkYz Get our podcasts on these platforms: Apple Podcasts: http://wandb.me/apple-podcasts Spotify: http://wandb.me/spotify Google: http://wandb.me/gd_google Connect with Clara: https://www.linkedin.com/in/clarashih/ https://x.com/clarashih?s=20   Follow Weights & Biases: https://twitter.com/weights_biases  https://www.linkedin.com/company/wandb