On this week’s episode of Grease the Wheels, we get into things that make mechanics mad - although judging by the article these people were pretty loose  with the job descriptions between mechanic and service advisor. We talk about Customers who insist that they know what is wrong with the car, which is annoying but easily overcome. We also get into the idea that quoting ETA’s for completed repairs is basically sending Murphy’s Law a DM on whatever it is you’re working on. It is 100% possible that on any given really bad day, everything in this episode could happen to you, and if it has, we want to hear about it!  Also Uncle Jimmy waits an entire 5 minutes to run down service advisors and celebrates a milestone in car buying.  This episode is distributed by The Wrenching Network. Whether you're a technician, a mechanic, or someone who just loves the car scene, The Wrenching Network is a place that you have to check out. They have all sorts of great content, gear, and snacks to keep you turning wrenches in whatever capacity you do it. Also if you see us over there, make sure you say hi and leave a comment with what you think about the episode!