Hospitality is awesome isn't it? And as if to prove that theory, In was on the receiving end of top class hospitality as I was welcomed to Pan Pacific London to chat to their amazing Director of Marketing Communications, Michelle Whittemore. Michelle oozes hospitality and our chat is packed full of stories and learning from someone who has forged a superb career so far. We get through:- Welcomes - Pan Pacific StyleStarting in medicineMoving into MarketingDictationExperiencing Agency Marketing & PRVisas & Travel arrangementsBelgium & MarriottSettling in the UKLuxuryJoining Pan PacificServant LeadershipOpening a hotel in a PandemicAwards and accoladesWardrobe malfunctions And so much more. Hospitality is lucky to have Michelle and she forms part of a superhuman leadership team at what is fast becoming one of London's Iconic Hotels. Enjoy! The Guest Michelle is the Director a skilful marketing communications professional with a 20+ year career dedicated to luxury hospitality including brands such as Corinthia Hotel London, Nira Hotels & Resorts, PRCO, Lesley Simpson Communications and Marriott International. Website - https://www.panpacific.com/en/hotels-and-resorts/pp-london.html The Sponsor Today’s episode comes to you in partnership with RotaCloud, the people management platform for shift-based teams. RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app. It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones. Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/phil This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy