Welcome to another episode of "Hospitality Meets," where this week we delve into the vibrant world of the hospitality and night time economy. Phil is joined by none other than Michael Kill, the dynamic Chief Executive of the Night Time Industries Association (NTIA). Michael shares an array of fascinating stories—from being pranked early in his career at Fifth Avenue to orchestrating his own elaborate pranks as promotional stunts. Listen as Phil and Michael explore how such experiences build resilience and break down barriers. Michael’s journey into the industry was a serendipitous shift from a potentially very different path leading him to discover a profound sense of camaraderie and community. They discuss the quintessential role of problem-solving in hospitality, drawing parallels between past and present dynamics, especially influenced by social media. Michael underscores the importance of unity within the industry to influence governmental policies and enhance representation, touching upon his work with NTIA and the Institute of Hospitality. Together, Phil and Michael reflect on the multifaceted nature of the hospitality industry—from unglamorous tasks to major political manoeuvres—and its power to shape character and personal growth. Tune in to hear about Michael's hands on experience, his advocacy for collective industry success, and his strategic initiatives that aim to elevate the industry's stature on both national and international stages. Don’t miss out on this insightful conversation brimming with practical wisdom, laughter, and a touch of nostalgia. Cheers! The Guest With several decades of experience working within independent, corporate and public sector environments at executive level, Michael specialises in Marketing, Operations, Licensing, Logistics and System Implementation. With significant senior management roles within Luminar Leisure Plc, The Drinks Group and the University of East Anglia and now as the Chief Executive of the Night Time Industries Association, Michael has been exposed to a considerable range of businesses within the night time economy business sector. NTIA - https://ntia.co.uk/ Instagram - @ntiaofficial X - @wearethentia The Sponsor Today’s episode comes to you in partnership with RotaCloud, the people management platform for shift-based teams. RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app. It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones. Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/phil This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy