In episode 90 of “How Do You Say That?!” sponsored by Voxbox, Richard Reed joins Sam and Mark to talk about the times where there can be too much humanisation, why leaving breaths in can be the best way to beat AI, and we muse over Patrick Swayze and Demi Moore and that pottery scene in Ghost! Our VO question this week is all about creating creature characters that are rounded and have a universe of their own. Get involved! Have you got a Wildcard suggestion that we should try or an idea for the show? Send it to us via Mark or Sam's social media or email it directly to [email protected] Script 1 Debt Management can be a balancing act - between the obligation to treat customers fairly and the need to protect your income… between managing brand reputation and focusing on the bottom line. So how do you get the balance right? With our  six-step human-centred approach to collections. Step one is listen to customers to help establish a fair and empathic approach. Step two is to analyse, using data analytics to profile debtors' effectively. Step three is to personalise - because tailoring your approach, encourages engagement. Script 2 How long has it been since the sound of joy and merriment echoed through these hallowed halls? Since feasts were made and songs sung? All is lost now. Our names like distant memories, echoing through the breeze of this haunted land. Brother, you were once part of this realm. But I cannot overlook the signs, and I cannot help but wonder, if you had just played us all for fools. Whatever it may be, my destiny is clear. I will stop you brother. And you will face judgement for your transgressions! **Listen to all of our podcasts here - you can also watch on YouTube, or say to your smart speaker "Play How Do You Say That?!" About our guest: Richard Reed is a multi award winning actor who works extensively in video games and audio dramas - as well as commercials, corporates, e-learning and promos! He comes from a classical theatre background, and his voice clients include Amazon, Warhammer, Creative Assembly, Blizzard Entertainment and Frontier Developments. Richard's Website @RichardReedVO on Twitter Richard's Facebook page Resources: Click here for the Wildcard Generator and don't forget to think of an action your character can be doing! Check out our sponsor Voxbox - the portable, foldable, storable audio booth. https://www.voxbox.studio/ Now you can get 10% off a Voxbox by using the code HDYST24 Mark's demos & contact details: https://linktr.ee/britishvoiceovermark Sam's demos & contact details: a href="https://linktr.ee/samanthaboffin"...