In this episode of HR Works, we discuss the transformative impact of kindness and empathy in workplace leadership. I’m excited to have Jamie Graceffa, VP, Learning, Development & Culture at Quanterix with me. Jamie is also author of Kind Cards, which he created to help HR leaders and organizations develop kindness skills at work. In the first part of this series, listen in as we discuss the impact of kindness and stigmas associated with it, the value of kindness in the workplace, practical strategies for HR leaders to develop their own empathy skills, common mistakes leaders make when trying to be more empathetic, and more.