As a single mum of two, Francesca decided 13 years ago that she wanted to create a better life for herself and her children so she went back into education to study her AAT Level 4 and trained at a top accountancy firm. Francesca is the Founder and Managing Director of Future Cloud Accounting. She is also a Director and Trustee of the Association of Accounting Technicians (AAT).  Some of the themes in this episode include the challenges of running a business, overcoming all that life throws at you and having an unwavering dedication to better yourself, provide a brilliant service to your customers.