Change is driving digital transformation in organizations large and small, but how do change agents do it successfully? This episode explores the what, who and how of DX with two experts who have first-hand experience navigating this type of change successfully. Lyndsey Jones is a strategic consultant who was the former Executive Editor of the Financial Times and driving force behind the Financial Times’ digital transformation. Balvinder Singh Powar is an innovation professor at IE Business School. Together, they are the co-authors of Going Digital: What it takes for smoother transformations.