Tom is literally the guy who wrote the book on compliance with the international compliance best seller “The Compliance Handbook, 5th edition”.. along with 30 other books and just as many podcasts on the award-winning Compliance Podcast Network and hosting or producing multiple award-winning podcasts. Who knew that Tom could make compliance so F-ing interesting? Tom also tells us about how he failed in the most challenging conversation of his working career, and what we can learn from his experience.