In this comprehensive episode of the Identity at the Center podcast, hosts Jeff and Jim explore the foundations and sustainability of effective Identity and Access Management (IAM) programs. They delve into the essential elements of setting up an IAM program, including the importance of executive buy-in, phased implementation strategies, the significance of governance, and adapting to evolving business needs. The discussion also emphasizes the need for continuous enhancements and future-proofing IAM systems by budgeting for updates and choosing dependable managed service partners. Practical advice is offered throughout, ensuring listeners have the tools to start and maintain a successful IAM program. The episode wraps up with a recap of ten crucial steps for IAM implementation and lighter conversations about recent personal trips. 00:00 Introduction and Podcast Setup 01:30 Technical Difficulties and Recording Challenges 04:23 Conferences and Upcoming Events 05:55 Starting an IAM Program 10:34 Assessing Current IAM Capabilities 22:37 Building a Cross-Functional IAM Team 30:56 Choosing the Right IAM Technology 43:02 Starting with Phase One 43:44 Planning for Compliance and Cyber Insurance 46:25 User Experience in IAM Implementation 49:18 Workforce vs. Customer Identity Management 57:46 Governance, Policies, and Metrics 01:09:31 Maintaining and Evolving IAM Programs 01:16:03 Final Thoughts and Recap Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/ Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast