In this episode of the Identity at the Center podcast, hosts Jeff and Jim delve into the complexities of creating effective RFPs (Request for Proposals) for Identity and Access Management (IAM) systems. They provide critical advice for both the customer and vendor sides, stressing the importance of defining clear objectives, understanding technical and business requirements, and avoiding an overwhelming level of detail that can detract from the RFP's usefulness. The hosts also advocate for combining software and services in a single RFP and highlight the value of open-ended questions to gather meaningful responses. Drawing from their experiences, Jeff and Jim discuss the pros and cons of RFPs, the importance of experience from both vendors and implementation partners, and offer strategies for managing the RFP process effectively. Thanks to listener Alfred in Canada for the great question! 00:00 Introduction and Casual Banter 02:09 Travel Adventures and Motorcycle Rally 05:07 Podcast Challenges and Listener Shoutouts 06:34 Upcoming Conferences and Events 09:57 Listener Question: Tips for a Smooth IAM RFP 22:00 Importance of Subject Knowledge22:15 The Positive Side of RFPs 24:06 Challenges with RFPs 25:39 Combining Software and Services in RFPs 26:58 Evaluating Implementation Partners 28:26 Experience Matters in RFP Responses 31:06 Tips for Effective RFPs 34:10 Personal Anecdote: A Scare and a Surprise Party 38:58 Upcoming Busy Schedule 40:05 Wrapping Up and Final Thoughts Attending Identity Week in Europe, America, or Asia? Use our discount code IDAC30 for 30% off your registration fee! Learn more at: America: https://www.terrapinn.com/exhibition/identity-week-america Asia: https://www.terrapinn.com/exhibition/identity-week-asia/ Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/ Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast