How do companies train their staff to deal with complaints? What do people usually complain about? How do most people complain, in writing or by other methods? Who are more likely to make complaints, older people or younger people? When are people more likely to make complaints? How do people usually react if they receive poor service at a restaurant? How do people often respond to poor customer service? Tune in and have a great day! - Book a class with Rory here: https://successwithielts.com/rory Transcript: https://telegra.ph/Part-3-Complaints-and-Customer-Service-07-07 Find an IELTS Speaking Partner: https://links.successwithielts.com/ieltspartner Our social media: https://linktr.ee/successwithielts © 2024 Podcourses Learn more about your ad choices. Visit megaphone.fm/adchoices