As 2023 draws to a close, join Sam and Phil in sharing the 13 critical lessons they wish they knew earlier in their journey as agency owners.  Discover the transformative power of perpetual recruitment and succession planning;  ensuring your agency never skips a beat, even when key team members move on.  Learn how a well-maintained talent bench and a clear understanding of pricing can set you apart from the competition, guaranteeing that your agency survives and thrives in any market condition. Explore the critical balance of maintaining a strong team culture and the often-overlooked influence of mental and emotional well-being on your business's success.  Gain insights on 'phone hygiene', intermittent fasting, and how these personal management strategies can dramatically improve your focus and energy.  This episode isn't just about strategies; it's about empowering you with the knowledge and tools to lead your agency confidently through the challenges of 2024 and beyond. Tune in now for an episode designed to help you IGNITE your agency. When you’re ready here are 3 ways we can help you to IGNITE your agency: 1. Keep up-to-date with all our open events by visiting: www.ajmastermind.co.uk/non-member-events 2. Listen to another episode: https://podtail.com/it/podcast/ignite-your-estate-agency/ 3. If you want our feedback on your letters email: [email protected] or [email protected] Some key takeaways: ➡️  Successful team growth involves constant recruitment, a prepared succession plan, and maintaining a strong team culture despite inevitable staff turnover. ➡️  Understanding housing pricing involves balancing seller expectations with market realities, considering risk factors and supply-demand dynamics. ➡️ Time and phone management are essential for work-life balance, facilitating effective meeting scheduling and clear boundaries between personal and professional life. Some great moments: ✅ “So you hired somebody you'd gone to school with and it was all kind of very friendly” ✅ ”There's definitely opportunity to grow and we're going to put that against your cash flow and see how far you can stretch it.” ✅ ”What would a private equity firm do if they came into our company?”