In this solo episode of The Good Leadership Podcast, we explore the often-underemphasized yet critical leadership skill of listening. Discover why true leadership begins with the ability to genuinely understand and connect with others. Learn the steps to effective listening, supported by research and exemplified by individuals like Microsoft's Satya Nadella and Billy Bean from the movie 'Moneyball.' Dive into actionable tips for both managers and employees on mastering the art of listening to build trust, enhance communication, and inspire those around you. Whether you're leading a team or navigating conflict, this episode reveals how listening can become your greatest leadership asset. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:52) Tool: Listening in Leadership (01:43) Tool: Research and Data on Listening (02:53) Tip: Active vs Passive Listening (04:23) Tools: Steps to Effective Listening (08:24) Tips: Listening Advice for Managers and Employees (10:20) Tool: Satya Nadella and Moneyball Examples of Effective Listening (13:54) Technique: Listening in Conflict Resolution (15:59) Conclusion