Description
Learn how to craft a strategic customer journey map that maximizes engagement, conversions, and customer satisfaction for your business.What is a Customer Journey Map?A customer journey map is a way to record, plot and analyze the interactions that you have with a potential customer in order to create a successful sales funnel.We talked about the stages of a customer journey as Know (awareness), Like (consideration), Trust (decision/customer) and Loyalty.In order to get to these stages, we ne...