Data-informed and evidence-based decision making can drive optimum outcomes in local governments. Rob and Jackie sat down with Rochelle Haynes, managing director of What Works Cities, to discuss how technology and innovation are being used in cities to equitably deliver services and solve problems.RelatedRochelle Haynes, “How Cities Can Harness the Power of AI in 2024,” (What Works Cities, 2024)Ash Johnson. “Balancing Privacy and Innovation in Smart Cities and Communities,” (ITIF, 2023).