If you’ve listened to the show before, then you’re probably familiar with the 17 drivers we use to measure engagement. Each one offers a different insight into the state of your team that can create an action plan for how to improve engagement. When working to engage the diverse people groups in your organization, there are a few of these drivers that really stand out. On this bite-size, we’re breaking down those KPIs and showing how you can use them to drive engagement. Back again are Kham Msiska, Controller at Emplify and Gabby Van Alstine, Director of People Ops at Emplify.