Description
Herb Kelleher was known for many things: his larger than life personality, infectious laugh, dressing up in costume, and growing Southwest Airlines from a three plane upstart to the world’s largest low-cost carrier. In this episode, listen to the story of the legendary co-founder of Southwest from the perspective of his daughter, Ruth Kelleher-Agather.
For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen.
Passengers stopped flying. Cleaning protocols needed to be overhauled. Keeping an airline running through a global pandemic is no easy task, but Southwest Airlines pulled it off, and without involuntary furloughs, layoffs, or pay reductions. In this episode, Southwest Chairman and Chief Executive...
Published 06/22/21
Window, aisle, or middle? Since Southwest Airlines first took to the skies, seating has been customer's choice. The reasons behind the open seating have as much to do with the airline’s unique culture as they do with an optimized boarding process. In this episode, Managing Director Customer...
Published 06/22/21