If you have any Ivanti Podcast Topics or Questions you'd like me to cover please contact me at http://podcast.a19consulting.com/ Meet your Podcaster Providing HEAT Best Practices and now Ivanti Best Practices, for Ivanti Service Manager, and Ivanti Asset Manager, since 1996, with tried, tested and true implementations and upgrades.   Worldwide in the UK, Europe, Australia, New Zealand, ANZ, APAC, Canada, and the US. Developing, streamlining workflows & business processes for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT). Best Practices Internationally for a multitude of sectors, such as Software, Government, Financial, Healthcare, Pharmaceutical, Military, Transportation, Events Management, Travel & Entertainment, Mining, Telecom, Education, Utility, Insurance, Legal, Retail, Manufacturing, Engineering, and Oil & Gas ARE YOU GETTING THE MOST OUT OF YOUR IVANTI SERVICE MANAGER IMPLEMENTATION? You aren’t. Until you contact a19consulting.com  Guaranteed! Testimonials Five stars for Ivanti HEAT Experience, Technical Knowledge, and Consultative Approach! “Our engagement with Gregor and a19 Consulting has been highly successful in scoping Ivanti HEAT design changes, meeting with key business stakeholders and delivery of service improvement. Technical expertise and ability to project manage the implementation of changes meets all expectations.  We are very confident in Gregor and a19 Consulting to assist in the delivery of required changes and their industry expertise in advising of best practice Ivanti HEAT configuration set-ups to follow.” Jamie Davidson | Sodexo Australia | Infrastructure & Support Manager Taking Ivanti HEAT to the NEXT LEVEL! “EXP had completed an Implementation of the Ivanti Service Manager and Asset Manager toolset. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential, with the latest solutions and Ivanti Best Practices. As EXP was also in a transition period where our processes and workflows were being redefined, Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool.” Steven Morin | EXP | Helpdesk Manager | Canada and USA