With price comparison websites and travel agencies boasting their efficiency, Jason Hartman takes the chance to talk to the Senior Vice-President of Supplier Relations at www.CheapOair.com, Thomas Spagnola. Together, they talk about what you should do if your flight gets delayed and cheat tricks on how to get the best value for money on your flights, as well as talking on a more general level about how companies such as CheapOair come to be so successful and popular.   Key Takeaways 02.24 – Travel companies such as CheapOair relies on having good relationships with other related firms, the same as any industry does, really. 05.54 – Finding a company that can organize everything you need for an open-jaw journey is a blessing. 07.18 – Tom Spagnola gives his top tips on what to do if your flight is cancelled or delayed. 10.07 – Take advantage of your airline’s update options so that you know the exact status of your flight. 12.45 – Think back: when were you last on a flight with lots of empty seats? 14.23 – Jason Hartman asks the questions on everybody’s lips about gaming the travel system.  17.14 – For more information about the company featured on today’s show, head to www.CheapOair.com   Mentioned in this episode www.CheapOair.com  Travel apps available on iTunes, Android etc. FlightTrack Flight Aware Air Help