Richie Karaburun is the managing director for Roomer, a market place for connecting travelers to other travelers who are stuck with nonrefundable hotel rooms. Richie works closely with hotel and travel companies all over the world to help solve critical customer problems.    Key Takeaways: 4:00 – 81 million hotel rooms in a year have been canceled and have also already been paid for.  6:10 – There are some hotels that won't refund you if you cancel within 21 days of arrival.  8:45 – Jason talks about how much he likes HotWire, but even he has trouble finding a room he wants.  11:10 – The hotels even use Roomer's services as well.  14:25 – Like Roomer on Facebook to get promotions and if you refer your friends, you get a $25 dollar  credit.  15:30 – Roomer is working towards making this available for cruises as well.    Mentioned In This Episode: RoomerTravel.com