This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics. Here’s the AI summary, which is pretty good. In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves into the complexities of government efficiency, emphasizing the institutional challenges faced in re-engineering government operations. The conversation also highlights the automation of work tasks and the need for businesses to decompose job functions for better efficiency. Bersin stresses the importance of expertise in HR, advocating for a shift towards full stack professionals who possess a broad understanding of various HR functions. Finally, he addresses the impending disruption in Learning and Development (L&D) due to AI advancements, predicting a significant transformation in how L&D professionals will manage knowledge and skills. Additional Information Inside Microsoft’s struggles with Copilot (Business Insider Exclusive) Hyper-Growth Through Efficiency: Theme For The New Era Digital Twins, Digital Employees, And Agents Everywhere Chatbot Architecture: MS Copilot, Joule, Galileo, and The Future of L&D