In a fascinating conversation, Dr. Christian Gilcher guides us through the differences between RPA (Robotic Process Automation) and the more advanced APA approach, which uses AI agents to dynamically manage complex processes in a compliant and efficient manner. They discuss how APA not only solves cost and capacity issues in regulated industries but also provides an innovation boost within the industry. A highlight: APA’s potential goes far beyond optimization, paving the way for entirely new industrial processes in the future.