Optimization project at one of our first customers: "Is system usage optimal and how can users generate added value for themselves?" With the upgrade to version 11 of our Classic Line, many users at Hanser were better introduced to the use of Klopotek software. Since then, the concrete added value and the high relevance of well-maintained data have been particularly apparent in the generation of individual flyers, internal documents and lists from Klopotek at the push of a button - with broad acceptance. Also on the agenda are title metadata in XML structure that transforms into previews or HTML pages in InDesign. Many of the optimization issues raised in this interview regarding our Classic Line have already been taken into account and solved in the implementation of our STREAM apps.