Once you lose your cool, you've lost all credibility. People will immediately stop listening and they'll simply start defending or reacting. It gets us nowhere. Holding on to our self-control is one of the most powerful things we can do. It's SO hard in a heated moment, but easier to do when our "why" is big enough. I can teach you. We'll be talking about this on my show today. Join me! Learn more about this show: dianecanadaLIVE.com  --- Support this podcast: https://anchor.fm/dianecanadalive/support