One of the most admired traits of a leader - humility. Humble is on my "Ten Words to Describe an Extraordinary Leader". And, I go one further in this episode by talking about a very special leader role model...who lived a life of humility. I hope you not only enjoy this one - but also aspire to...

Every leader will encounter a troublemaker at some time in their leadership experience. We know that 8% of the workforce are low performers....so there are many of them out there. Identify them. Coach them hard. They get better - or they get out.