Banking has been hit with a whirlwind of technologies in recent years. With growing tech stacks that only continue to increase in complexity, it’s important to pick and choose which tech offers the best solutions. Fostering a strong organizational culture that focuses on understanding your customers to provide them with the right technology is key. Matt Pierce, Chief Lending Officer at Leader Bank, joins the podcast to discuss how to create this culture, the importance of close fintech partnerships, launching and adapting during the pandemic, and much more. Join us as we discuss: Fintech partnerships: the road to efficiencyLeader Bank’s PPP response and role as a minority depository institution (MDI)Culture and communication in bankingWant to learn more about how Upstart partners with credit unions? Check out this case study mentioned in the episode.