The Institute of Leadership & Management's Podcast: 14 July 2021
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Description
On this episode, we discuss:
Poor customer service is blamed on coronavirus (00:20-02:49)
Leadership lessons by Gareth Southgate (02:50-04:39)
The pandemic has changed our tolerance for office work (04:40-07:23)
The importance of amplification (07:24-09:59)
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