Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.   In this minisode, we’re joined by Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions, as she talks about how we can engage with the next...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, we're joined by David Sheldon, Head of Continuous Improvement at St John Ambulance, as he reflects on his positive customer service encounters with...

Did you know that 20% of startups fail in their first year, and less than 50% make it to their fifth year?  To help you beat the odds, Jason Hill, Chairman and Chief Engineer of Hill Helicopters, joins us in the Leading for Business Excellence studio to share his experience and views on the key...