Welcome to Lean Made Simple, a podcast about transforming your business — and life — one step at a time. In this episode, Ryan Tierney from Seating Matters speaks about the simple concept that changed his life and business and become the building blocks of a vibrant lean culture - thinking of the next person. Along the way, he and Producer Matt talk about: - What does it mean to think of the next person in an organisation? - Who is the 'next person' or customer in a process? - Why this is the foundation of a vibrant lean culture - The impact this simple change can have on your business Check it out! Links: - Book a Lean Made Simple Tour: https://www.leanmadesimple.com/book-a-tour - Send a voice message/question to the show: https://www.speakpipe.com/LeanMadeSimple