After 25 years as an international humanitarian worker, Susana Raffalli returned to Venezuela only to find herself at the centre of a humanitarian, political, and economic crisis in her own backyard. She describes the devastating impact that 10 years of crisis has had on Venezuelans and argues that the Latin American country has been largely neglected by the international aid sector. The ongoing turmoil in Venezuela is featured in The New Humanitarian’s annual list of ten crises that demand your attention now, which highlights places in the world where needs are rising, aid budgets have been cut or are insufficient, and where people feel forgotten by the international community. Over the coming months, our First Person series will feature aid workers and people affected by the crises on this year’s list.