Award winning drama. Carrie is an ambulance call handler ; when a father and son are overcome by noxious fumes Carrie risks endangering the mother in a rescue attempt. Written by Al Smith. Carrie ..... Sarah Ridgeway Will ..... Rick Warden Ian ..... Michael Jibson Chloe ..... Mabel Cresswell Patrick ..... Colin Ryan Lucy ..... Rebecca Crankshaw Fireman ..... Ian Conningham Wendy ..... Ruth Everett Directed by Sally Avens Al Smith's multi award winning drama set in an ambulance call centre. Carrie is a call handler for the ambulance service, cool and collected when dealing with the emergencies that each call brings. But with pressure mounting on the staff to reach targets is Carrie in danger of risking the very people she is meant to help.