Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. Brittany is widely regarded as the “go-to source” on creating loyal fans for your brand, and she is the author of the bestselling book, “Creating Superfans: How to Turn Your Customers Into Lifelong Advocates.”