Our Luxury Voice joining us today is Brian Tong, General Manager, Waldorf Astoria Beijing. Brian brings over 20 years of experience before joining Waldorf Astoria Beijing. His previous tenures were with the Marriott and Starwood brands throughout Asia and he has held different roles and positions in New York, Hong Kong, Taipei, Xiamen and Macau where he has gained a significant amount of important and vital experience. Opened in 2014, Waldorf Astoria Beijing marks the second Waldorf Astoria hotel in China and the brand’s continued international expansion. Standing as a dramatic bronze building, the hotel is a landmark in the heart of the Wangfujing district, and an icon where time transcends through the rich Chinese tradition to today’s sophisticated affluent lifestyle. In this episode, Joanne finds out from Brian how he is innovating to differentiate his hotel, attract a 100% domestic market and please an ever-demanding luxury guest in the heart of China’s capital city.