In this episode, Heidi Fisher is joined by Johnathan Parsons, Managing Director and Consultant Clinical Scientist at Chime Social Enterprise. Chime is an NHS Audiology Service that utilised the Government Right to Request scheme to spin out as a not-for-profit Social Enterprise, having spun out 12 years ago under the "right to request" legislation.  Owned by its staff, the organisation has a direct contract with the ICB for audiology services in the region. Heidi and Johnathan discuss the challenges, benefits, and ongoing success of Chime Audiology's transition to a social enterprise within the NHS.  Their conversation also covers:  Recognition of potential efficiencies beyond NHS supply chain protocols.The importance of flexibility, adaptation, and embracing change.Chime's impact report and its effectiveness in demonstrating the value of their services. What next? Visit Chime's website: www.chimehealth.co.ukNeed help with your Impact Measurement and Management? More about Heidi's work at  www.makeanimpactcic.co.uk