In the first episode of Season 3, Juan invites Philippe Lutgen, the Chief Operating Officer for Howden Broking in Europe, onto Making Risk Flow. The pair discuss the four key areas to success in broking, how data automation could be integrated into broking processes, and how the industry could make strides in underinsurance. Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, and Thierry Daucourt of AXA. Check out the three most downloaded episodes: 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL Hiscox: The Story of How They Cracked Underwriting Small Business The Role of Culture, Digitisation, and Embedded Insurance in the Evolution of Underwriting