In the last episode of Season 3 of Making Risk Flow, host Juan de Castro highlights some of his favourite moments from the series. During the season, Juan has hosted 15 excellent guests from brokers, insurers and advisors. Looking back at the season, Juan, with the help of insightful clips, talks about the three common challenges that have spanned across all 12 episodes. The first is efficiency, and how manual processes can result in inefficient workflows that affect productivity and service. The second is effectiveness, and why poor underwriting data can impact the ability to drive consistent risk selection. The third theme surrounds continuous performance improvements, and the fact that the lack of visibility over frontline activities hinder the ability to identify improvement opportunities. Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA. Check out the three most downloaded episodes: 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL Hiscox: The Story of How They Cracked Underwriting Small Business The Role of Culture, Digitisation, and Embedded Insurance in the Evolution of Underwriting